A caregiver who’s been with Care Indeed for years came to see me. She shared news that her client of almost 3 years is nearing the end of his life. She was teary-eyed and could barely speak.
As a home care provider, I know so well the pain of losing a beloved client. I can empathize. In an instant, my tiny office was filled with sorrow.
If you’re a care provider, I salute you. The road ahead is not an easy one, but to live your life for others is one of the best ways to live well.
Authenticity is the quality of being genuine or real. In general, we don’t like or trust people who come across as false. In fact, we try to avoid them. However, we live in a world where we sometimes feel compelled to say things we don’t mean so that others will approve of us. We pretend to be what we are not, and we end up robbing ourselves the quintessence of who we really are.
Carl Jung said, “The privilege of a lifetime is to become who you truly are.” We are encouraged to live and experience an authentic life. From my experience, being authentic has enabled me to be a more effective leader. Being authentic has helped me face my fears and insecurities, made me more aware of my intentions in everything I do, and helped me differentiate between what is actually happening and what is going on in my head, which I consider as stories or interpretations. I promote transparency and learn from my mistakes, and people have seen my vulnerability.
Who you are is always within you. You deserve to be that person. As a leader, being authentic has opened many possibilities. When I talk to a client or a caregiver, I embrace them for who they are, without any bias or judgment. This approach turns me into a stronger advocate for them. When people ask me what the secret to Care Indeed’s success is, I tell them that there is no secret. It’s having a deep understanding of what our clients need: the need to be cared for, with love and compassion. It’s knowing what our caregivers want: a workplace where they can continue to grow and be treated like family. My goal is to inspire them and give them reasons to work for Care Indeed beyond a means of living.
At Care Indeed, keeping our clients and caregivers happy has been, and will always be, our passion and motivation. To propagate kindness is the core of why we’re here, and we’re fully committed to this deeper purpose.
VP Patient Care & COO