Actively Monitoring
We are monitoring the coronavirus situation closely, and taking action based on guidance from the CDC and local health officials. Our primary focus is keeping our caregivers, clients, and team members safe.
Wash your hands frequently. Cover your nose and mouth if you have to sneeze or cough. Use hand sanitizer with at least 60% alcohol content. Please stay home if you are sick.
The CDC and the World Health Organization(WHO) continually update their site with the latest information about travel warnings, new outbreaks, and disease developments.
Care Indeed is committed to maintaining an inclusive and welcoming community, free from discriminatory acts against our clients or caregivers.
We are monitoring the coronavirus situation closely, and taking action based on guidance from the CDC and local health officials. Our primary focus is keeping our caregivers, clients, and team members safe.
At the executive level, we formed a dedicated response team whose main focus remains centered on COVID-19 operations, and we'll continue to take actions necessary to help protect the community.
Care Indeed is in constant communication with all our caregivers to make sure they have the latest guidance from the CDC on how to best protect themselves.
We immediately implemented through health screenings before placement, and increased check-ins with both clients and caregivers. We also worked with our partners to identify facilities or sites with confirmed COVID cases and quarantined staff to protect everyone's health.
As a member of the Care Indeed family, we want to share with you what we know about resources available to help you and your family during this challenging time.
Caregiver Constant Communication
With the mission of providing quality services and at the same time ensuring the protection and health of our clients and caregivers, Care Indeed created plans on how to monitor employees during this crisis. Caregivers will engage with a Care Indeed employee through a brief and detailed conversation.
Follow social distancing recommendations to avoid large gatherings and stay home except when performing essential services.
Wash hands often with soap and water for at least 20 seconds, especially after using the restroom, before eating, blowing their nose, coughing, or sneezing. If soap and water are not readily available, hand sanitizer containing at least 60% ethanol is required.
Avoid touching eyes, nose, and mouth with unwashed hands. Personal household items such as dishes, drinking glasses, eating utensils, or bedding are not to be shared under any circumstance.
Mandatory daily cleaning of all "high-touch" surfaces, including counters, phones, remote controls, doorknobs, bathroom fixtures, toilets, keyboards, and bedside tables, must be adhered to utilizing soap and water or another detergent. A household disinfectant is then used, following the instructions on the label, to ensure the safe and effective use of the product. Many products recommend keeping the surface wet for several minutes to ensure germs are killed.
Manual clock in questions (These are the questions we ask caregivers at the start of each shift):
Manual clock in questions (These are the questions we ask caregivers at the start of each shift):
In addition to the above guidelines, we have additional protocols for the caregivers during their shifts:
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How We Observe Safety
Closely monitoring the situation and taking action
We're following updates on COVID-19, including guidance from the CDC, CDPH and local health officials. We have an internal response team dedicated solely to this issue, and we'll continue to take actions necessary to help protect the community. Care Indeed is in constant contact with caregivers to make sure they have the latest guidance from the CDC on how to best protect themselves.
Helping with prevention
We partnered with ClearCare to implement detailed instant health screenings prior to and at the close of each caregiver's shift. This detailed screening questionnaire ensures everyone's health-and we continually monitor staff while working in the field. At the start of each shift, our caregivers' first priority is to disinfect high-contact surfaces like doorknobs, refrigerators, tables, sinks, bathrooms, etc. every time they arrive at a client's house.
Protecting our community
If we are notified of a client (or caregiver) testing positive for COVID-19, they will be temporarily suspended from services until they are medically cleared. In this event, we will also follow guidance from the CDC and local health officials to identify other individuals who may have been impacted.