We Value Our Clients

Customer Stories

Something extraordinary happens every day at Care Indeed, and it blooms from the clients we serve

• "I just wanted to report back on CareIndeed, which was, at least in my experience, worthy of their name!

  On previous trips out of town, Mother would become quite nervous and worried and upset. The CareIndeed caregiver that came daily reduced her stress considerably, and, by all reports — from my brother and sister and my mother too — was absolutely wonderful.

  I found CareIndeed to be responsive, prompt, attentive, and professional. They are a great find, and I thank you for referral.

  So good was the result, in fact, that we are going to try to make permanent arrangements for the Care Indeed caregiver to come to my mother's house. She enjoys the walks and company very much, and as long as the benefits are so positive, we'd like to keep them going!

  Thank you again for your help!"

  Brandon H., Palo Alto, CA

• "Your passion preceeds you and has quickly gained our affection and appreciation for all that you represent. You have a wonderful touch which reflects in our mothers general well being. I hope you can somehow pass that along to your employees, and if you can, your endevours will become, and will surely remain, the lead in your industry. You're a wonderful person Vanessa and I feel so lucky to have randomly called and found you and your team."

  Mike B. Walnut Creek, CA

• "Care Indeed has been a great resource for me, as they provide the entire package with continuous follow through. Not only are they proficient in matching the right caregivers to each client, their follow-up and regular unannounced visits ensure my clients are getting the care they need as well as ensuring the caregivers selected are appropriate. They do in service training, regular case management meetings and assessments as needed, which is extremely valuable as my client's circumstances are constantly changing. Furthermore, when I call for a status update, not only are Dee and Vanessa updated with any changes in care, but also their entire staff is able to assist me and/or obtain the information almost immediately. Speaking as someone who deals with care agencies regularly, I have truly fallen in love with the responsiveness, professionalism, warmness and empathy their entire staff has for their clients. Care Indeed truly "cares" about their clients and their caregivers.

  It is with sincere confidence that I recommend their services to anyone; the private professional and the family caregiver- you will not be disappointed with this team and their dedication to providing comfort, safety and smooth transitions for your client or loved one"

  Jessica M. Britt, NCG, CLPF #171, Certified Ombudsman, San Mateo County

• "We discovered this agency only a few months ago and have been delighted with their services. Previously, we had tried a different agency with the same demographic and were extremely disappointed. We have also had private caregivers here.

  Vanessa came out and did a very thorough intake interview and asked us pertinent questions that nobody had ever asked us. Then, when we thought of other things we needed, she added those to our profile. At first I thought that this agency somehow managed to find workers with above average intelligence. However, Vanessa tells me that they train each caregiver for our specific situation before that person comes here and that's why each one of them has seemed so superior. They also follow up closely to make sure that there really is a good fit between caregiver and client/patient. I recommended this agency to a friend whose father was dying of cancer and needed someone there during the last months or weeks of his life. She and her family could hardly believe how wonderful the care and the caring was from the person this agency sent them.

  Coming to the point of needing a caregiver for oneself or a loved one can be a wrenching decision. Vanessa and Jennifer have really helped smooth this transition."

  Lance G., Portolla Valley, CA

• "I highly recommend Care Indeed' and the Care Indeed Care Givers. I utilized Care Indeed during the weeks that I was receiving chemo therapy for lung cancer. The care givers were excellent. They were attentive when needed and when not needed they did light housework. The care givers were always on time and would drive me to do chores during the days when I did not drive.

  I will certainly utilize them again if I am in need of care givers."

  Bill M. Professor, Stanford, CA

• "Your task is difficult and frustrating at times but you make a direct difference to the lives of the people in your care, something that is priceless. You are special people"

  Erica R.

• "Thank you again for jumping in so quickly and so professionally – I can't thank you enough – it's given us great comfort to know you're there and have delivered such terrific service so promptly."

  Beth M., Atherton, CA

• "Thank you for the care and kindness you showed my father. His caregiver was very aware of his needs and it was down to him that my father was able to stay in his own home and give him the independence that he wanted. You should all be very proud of the wonderful job you do!"

  Rebecca, Educator

• "We are very happy with the service from Care Indeed. The professionalism and sympathetic attention provided to our team has been much…."

  Robert, Charge Nurse, Seton Hospital

• "You are very warm, caring and efficient in your approach, you understand our needs. Care Indeed is definitely the best Nursing Agency in the Bay Area!"

  Pam K., Author

• "Your task is difficult and frustrating at times but you make a direct difference to the lives of the people in your care, something that is priceless. You are special people"

  Erica R.

• "Your wonderful caregivers were terrific! I couldn't have gotten through all my doctor's appointments without them. I was impressed that we could get such high quality help at the last minute. You run a great service"

  Dorothy J. Ph.D.

• "I am writing you to express my extreme gratitude to Care Indeed when I was in great need. I must tell you that Janice was a genius in figuring out a way for me to take my pain meds without getting sick. The hospital was not able to do this! In addition, Janice was vigilant with my med schedule, exercise therapy and icing my knee regularly. She cooked and served my breakfasts and lunches and was deeply compassionate about my healing. There were so many "little" things she did to make me comfortable and relaxed in my home environment. I can't imagine a better nurse anywhere! Steve & I both miss her conscientious caring"

  Jody Osborne

• "It has been truly a pleasure to work with Care Indeed for our staffing events in the California area. You and your team have been a wonderful help in providing knowledgeable and quality staff for our Flu Events. I look forward to using your services for future events."

  Gen. P., Affiliated Physicians

• "Lorie absolutely raved about Nonga! She found Care Indeed team and Amrita to be "excellent" when you first came and can't say enough good things about Nonga – very proactive, always looking for things to do. She is very pleased."

  Mary P. Palo Alto, CA

• "We realize you are committed to providing excellent (& healthy) care to Professor Phil, and we all appreciate that.

  From the nurses' daily updates and your report of his dr. visits as well as reports from friends who visit him, it appears that he is continuing to improve. Again, thank you very much for providing such caring, thorough, and organized service to Professor Phil I appreciate it."

  Carrie S. Berkeley, CA